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Do you like a challenge? How about being on the forefront of innovation? Yes? Then picture yourself working at Protedyne and building your career alongside some of the brightest and most innovative minds in laboratory automation, engineering, science and software.
The following positions are available at the Protedyne Headquarters in Windsor, CT. We offer a competitive salary and benefits package. If you are interested in applying for any of these positions, please send your resume, with salary history, to Protedyne’s Human Resources Department at: employment@protedyne.com or call 1-860-683-1860, ext. 239.
Job Openings:
Applications Engineers
We have immediate openings for Applications Engineers in our Customer Care Department.
The Applications Engineer is responsible for manufacturing, installing, qualifying and repairing complex robotic automation equipment deployed in LabCorp’s laboratories throughout the US. The Applications Engineer is a key interface between design and manufacturing groups, and the end-user group.
Responsibilities:
- Execute Factory Acceptance Testing of automation systems.
- Perform installation and Site Acceptance Testing of automation systems.
- Provide detailed training for laboratory user-groups on use of automation systems.
- Provide remote technical support via e-mail and telephone for user-groups.
- Perform on-site diagnostics and repair of automation systems.
- Assist user-groups in diagnosing application issues.
- Produce detailed reports using CRM software.
Requirements:
- B.S. degree in Engineering or Life Science Field, or an equivalent combination of training and experience.
- Programming experience required. Experience with V+ and AIM is a plus.
- Minimum of 3-10 years related experience with complex automation systems. Previous field experience in medical or laboratory automation is a plus.
- Technical and customer relations background derived from hands-on problem solving.
- Experience resolving customer problems and providing training to user-groups.
- Strong working knowledge of operating systems and real-time machine control.
- Excellent written and verbal communication skills.
- 40% travel required. Must arrive on-site within 24 hours if initial incident is not resolved.
- Weekend and/or after hours support as part of a 24/7 operation.
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